TAOFEEK ADEDOLAPO ADELEKE

Financial Operations & Data Analyst

About

Highly analytical and detail-oriented professional with a Master's degree in Agricultural and Environmental Engineering, complemented by certifications in Data Analytics and Project Management. Proven ability to apply quantitative analysis and problem-solving skills to complex financial operations, demonstrated through effective chargeback resolution, compliance adherence, and insightful reporting. Eager to leverage a strong foundation in data-driven decision-making and financial acumen to contribute to a dynamic organization.

Work Experience

Volunteer Financial Assistant

Non-Profit Organization

Jan 2022 - Dec 2024

Akure, Ondo State, NG

Managed financial operations and dispute resolution for a non-profit, ensuring compliance and enhancing reporting capabilities.

  • Streamlined chargeback dispute resolution process by ensuring accurate documentation and timely processing, significantly reducing resolution cycles.
  • Provided critical support to the electronic banking team, effectively resolving transaction disputes and processing customer refunds to maintain service quality and customer satisfaction.
  • Maintained strict adherence to financial regulations and internal controls, mitigating operational risks and ensuring data integrity across financial operations.
  • Generated comprehensive analytical reports on dispute trends and resolution performance, providing actionable insights for process improvement and strategic decision-making.

Education

Agricultural and Environmental Engineering

Federal University of Technology, Akure

Nov 2022 - Nov 2024

Akure, Ondo State, NG

Agricultural Engineering

Federal University of Technology, Akure

Oct 2013 - Oct 2018

Akure, Ondo State, NG

Certificates

Excel Essentials for Data Analytics

Coursera

Nov 2022

Data Analytics Using Excel

Great Learning Academy

Oct 2022

Introduction to Project Management

Skillup by Simplilearn

Oct 2022

National Youth Service Corps (NYSC)

Government of Nigeria

Mar 2020

Languages

English , Yoruba (Native)

Skills

Data Analysis & Reporting

  • Excel
  • Data Analysis
  • Financial Reporting
  • Market Research
  • Analytical Reports

Financial Operations

  • Chargeback Resolution
  • Transaction Disputes
  • Customer Refunds
  • Financial Regulations
  • Internal Controls
  • Electronic Banking Systems
  • Financial Documentation

Project Management

  • Project Planning
  • Process Improvement
  • Strategic Prioritization

CRM & Sales Support

  • CRM Administration
  • Sales Campaign Management
  • Lead Scoring
  • Lead Enrichment

Software & Tools

  • Microsoft Office Suite
  • Word
  • Excel
  • PowerPoint
  • CRM Software

Professional Skills

  • Time Management
  • Collaboration
  • Teamwork
  • Negotiation
  • Active Listening
  • Critical Thinking
  • Problem Solving
  • Effective Communication
  • Relationship Management

IT Support

  • Troubleshooting
  • IT Support

Interests

Finance & Business

  • Financial Technology
  • Digital Systems
  • Corporate Finance
  • Business Advisory
  • Consulting
  • Financial Markets

Sustainability

  • Innovation in Sustainable Development
  • Environmental Engineering